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Provider Information


Contact Us

If you need assistance to use this site, or have technical support questions, please contact us:

Technical Support: (888) 891-1443 or support@medcominc.com

If you have complaints/appeals, or any other questions about this course, please contact us:

Customer Service: (800) 877-1443 or customerservice@medcominc.com

About This Course

Why is food handling important? The government estimates that each 1 in 6 Americans-48 million people-become sick from germs in their food and 3,000 people actually die of foodborne diseases. Everyone who touches food must do their best to keep it safe.

A team of restaurant and food safety experts, with a combined total of more than 60 years of food industry experience, worked together to develop this course to help you learn how to handle and serve food safely.

Easy to Use

The course uses video and activities to help you learn. Each section is followed by quizzes to help prepare you for the 45-question, multiple-choice test at the end. After completing the course and passing the test with a score of 75% or better, you will receive a Food Handling Safety Certificate and wallet-sized Food Handler Card, ready for printing, and valid for 3 years (Texas: 2 years). The certificate and card are proof that you have received and successfully completed an approved food handling safety training course.

The course is easy to use, and can be completed within 2 hours. You learn at your own pace, starting and stopping as time allows. When you leave the course, it remembers where you were, and takes you back to that point when you return.

The Food Handling Safety Training course gives you training in the following areas:

  • An Introduction - the importance of safe food handling and controlling germs
  • Personal Hygiene - keeping yourself clean and tidy on the job
  • Keeping Food Safe - storing food safely at the proper temperature
  • Safe Food Preparation - preparing and cooking food safely
  • Serving Food Safely - making sure prepared food stays safe
  • Washing and Sanitizing - safely cleaning pots and dishes and work surfaces
  • Food Allergies and Controlling Pests - helping guests know what is in the dishes you serve, and keeping pests away from stored food

In addition, the Texas version provides instruction on state-specific requirements.

Course Objectives

This course provides instruction for the following learning objectives:

  • Identify the elements of the food handling safety chain.
  • Identify biological, chemical, and physical food contaminates.
  • Identify situations in which cross-contamination could occur.
  • Identify the actions necessary to ensure proper personal hygiene when handling food.
  • Identify ways in which food can become unsafe during processing and handling.
  • Identify required tasks to ensure food is safe and unharmed when it arrives at a food preparation facility.
  • Identify proper food storage handling.
  • Identify safety tasks required to prepare foods for cooking.
  • Identify requirements to safely cool cooked foods.
  • Identify requirements to safely cook foods in microwaves and deep fryers.
  • Identify steps to prepare partially cooked food.
  • Identify procedures to hold hot and cold food safely before serving them.
  • Identify procedures to safely plate foods.
  • Identify procedures to safely serve food to customers.
  • Differentiate cleaning and sanitizing.
  • Identify the procedures to hand wash dishes, cookware, and utensils.
  • Identify the procedures to use a dishwasher to wash dishes, cookware, and utensils.
  • Identify the procedures to wash and sanitize surfaces that food touches.
  • Identify the purposes of special-purpose cleaning chemicals.
  • Identify the eight most common food allergies.
  • Identify procedures to help protect customers from foods that cause dangerous allergic reactions.
  • Identify how to respond to a customer who shows signs of an allergic reaction to food.
  • Identify tasks to keep harmful pests from contaminating food.

This certificate is valid in Texas (TXDSHS License# 87).